Privacy Policy
Welcome to Casanegra Couture.
This Privacy Policy describes how Casanegra Couture (“we”, “our”, “us”) collects, uses and protects your personal information when you visit or make a purchase from our website.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
When you visit our store, we may collect certain information automatically, including:
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IP address
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Browser type
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Device information
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Time zone
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Cookies and browsing behavior
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Pages viewed and interaction data
When you place an order or contact us, we may collect:
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Full name
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Shipping and billing address
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Email address
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Phone number
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Payment information
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Order history
Payment information is processed securely by trusted third-party payment providers. We do not store complete payment card details.
2. How We Use Your Information
We use your information to:
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Process and fulfill orders
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Provide shipping and tracking updates
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Respond to customer service requests
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Improve our website and customer experience
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Prevent fraud and unauthorized activity
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Send marketing emails and updates (only if you subscribe)
3. Email Marketing
If you subscribe to our newsletter, you may receive updates regarding:
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Product launches
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Exclusive drops
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Restocks
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Campaigns and promotional content
You can unsubscribe at any time using the unsubscribe link included in our emails.
4. Cookies
Our website uses cookies to improve your browsing experience and analyze website traffic.
Cookies help us:
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Remember preferences
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Improve performance
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Understand customer behavior
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Provide a smoother shopping experience
You may disable cookies through your browser settings.
5. Third-Party Services
We may use trusted third-party services including:
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Shopify
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Payment providers
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Shipping providers
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Analytics tools
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Email marketing platforms
These providers only receive the information necessary to perform their services securely.
6. Data Protection
We take reasonable precautions and industry-standard measures to protect your personal information against unauthorized access, misuse or disclosure.
However, no online transmission or storage system can be guaranteed as 100% secure.
7. Your Rights
Depending on your location, you may have the right to:
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Access your personal data
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Correct inaccurate information
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Request deletion of your data
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Withdraw consent for marketing communications
To exercise these rights, contact us at:
8. Retention of Data
We retain your information only for as long as necessary to fulfill orders, comply with legal obligations and improve customer experience.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect operational, legal or regulatory changes.
The latest version will always be available on this page.
10. Contact
For questions regarding this Privacy Policy, please contact:
Casanegra Couture
info@casanegracouture.com